Home Retail Group chain took home Omni-Channel Award and ISIS Award at the event in Mayfair London last night, with organisers describing the retailer as "the grand-daddy of omni channel retail".
Argos, Tesco and Amazon were all recognised at the Internet Retailing Awards, sponsored by Venda, which took place One Mayfair in London last night.
Argos reaffirmed its status as a benchmark retailer, said organisers, by scooping two awards on the night, receiving 'The Omni Channel Award' as well as 'The IRIS Award' - the latter of which recognises retailers who have moved beyond digital displays and point digital offerings to create an immersive, connected and compelling experience.
Argos was praised for transforming its original high street presence to a new digital store concept, its global approach to customer convenience and the fact that online sales now account for 44% of total sales, with organisers adding: "Argos has secured its title as the grand-daddy of omni-channel retail".
Taking home 'The Innovation Award', supermarket giant Tesco, was recognised for its ability to innovate across so many areas as once. Launching its own tablet, a free click-and-collect and delivery service, as well as growing its base for online shopping, Tesco was seen to fully embrace the potential online and "is constantly securing its place at the forefront of multi-channel retail", said judges.
Meanwhile House of Fraser won the Mobile Award and Amazon took home the Capability Award., recognising the consistent capabilities of its operations, IT, logistics, systems and processes.