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Restructuring programme sees Wilko staff face the axe

Published: 29 October 2014
Value retailer Wilko is warning that there could be job losses at the company, which has just entered into a period of consultation with staff.
Restructuring programme sees Wilko staff face the axe
In a statement Wilko confirmed: "The company is now consulting on changes which may result in a reduction in the number of roles in some areas in its head office, supply chain and retail departments where the need to realign staffing levels has been identified."

However, a spokesman denied a report that as many as 170 employees were involved. He told diyweek.net: "The figure of 170 redundancies is media speculation and the company has not given (and cannot give until consultation is complete) any indication of how many posts may be affected. Consultation has just begun and it's not likely that the results of the consultation will become known for some weeks, and any redundancies will not be likely until next spring."

The statement went on: "Like all businesses, Wilko continually reviews its resources in order to ensure it has the right business structure in the changing retail landscape. It does so to maintain competitiveness and keep resources aligned to operational needs across all functions.

"This ongoing programme is essential to maintaining Wilko's unique place as a modern, national retailer. We have to ensure we have the right people in the right places to keep the business moving forward. New technologies, processes and ways of working have led us to identify certain posts which are no longer appropriate to our focus on variety, value, choice, quality and customer service."

In the year to February 1 2014, Wilko saw sales drop 4.4% to £1,463m, continuing the 2.3% downward slide the year before, and pre-tax profit was flat at £28m.

Nevertheless, the company said "the business remains financially robust in a challenging trading environment. The proposed changes will allow it to react quickly in the fast-moving retail environment by ensuring its structures and cost base are in line with its trading performance and the marketplace."

Comments

26 October 2017 20:33:34
Noname
It only gets worse for SECURITY at WILKO they force the guards to TUPE transfer to MITIE then after 4 weeks working for MITIE yes only 4 weeks WILKO pull the plug and say the don't want SECURITY in the stores anymore what a stitch up I feel so sorry for those SECURITY lads.
06 September 2017 04:40:53
Melvyn
I hear aldi want to buy wilkos i think there just waiting till they go bust wilkos are very poor they have moved away from there core business diy side is now rubbish
12 August 2017 00:16:40
By anonymous

I have worked for Wilko for over two years and boy how hard I work as a part time cashier.  I have to say to every single customer I serve do you want any lottery tickets, scratch cards, stamps or mobile phone top ups.  At the end of serving the customer being very polite to each and every customer and having to serve them at speed, I have to circle the receipt at the bottom of the receipt and tell the customer if they want to have their say about wilko service to go on line to complete the wilko survey and have a chance of winning a £100 gift card to spend in a wilko store.  By the end of my shift I have a dry throat and feel totally whacked.  If we don't say all of the above we get told about it and are made to say it.  Security is crap in my view.  Rotas for us all are all over the place.  I feel totally married to my job.  Wilko has to come first every single day in my life like nothing else matters but wilko wilko wilko all the time.  I don't have a life, my life is RULED by the ruddy daily wilko rotas.  I really think I earn my £7.65 an hour wage.  I do love the store I work in as the staff and management team are all great but ......I feel like a robot not a person at my job serving the public.

16 June 2017 11:34:26
Anon

Interesting to see the comments on this article are in the main from 2014! Old news is not news.  As a supplier we we can see this needs to happen as inefficient processes are expunged from the operation.  Old practices are not necessarily correct practices. Hope to feed in some ideas next time I am there.

15 June 2017 17:27:32
Paul

The Security has gone down hill, I was the best Security Guard at Wilkos covering large West Midlands store by myself for years and no thanks and just get rid of me when redundancy. If you a marked man your face do r fit then the Manager will do his best to get you to do boringvthings so you get peed off and leave. I'm glad I left and working for better security company and Managers who actually speak to us in person. 

 

13 June 2017 15:05:58
Ethan

Poor management.

29 October 2014 00:19:00
By wrexham 190
the amount of work is unreal. 2many jobs, no fun, no leadership, always cutting hours, why can't they finally admit they are in the s**t!!!
29 October 2014 00:18:00
By Anonymous
I work for a company for almost 10 years in one of its stores I feel Like most of my colleagues that years ago when I started it was a joy to come to work NowIt is hard work just to walk in the doors The company has lost sight As its core customer base And treats it's stuff like cattle
29 October 2014 00:17:00
By Anonymous
I have left a comment previously on here. I had enough of Wilko and decided to embark on a new career. When I handed in my notice I was asked why I didn't pursue this career at Wilko. My response was that the role had been made redundant at head office as detailed in the article above.Their response was Wilko are crying out for people at head office since the redundancy and the staff remaining are struggling to cope! Absolutely unreal no clue what they are doing why make people redundant in the first place!
29 October 2014 00:16:00
By Anonymous
The company went to pot ever since Mr Wilkinson passed it down to family. One thing Wilko was renowned for was safety and Security for each store. I have heard the stores are getting hammered by shoplifting and one security per 5 shops and the word has got around. It's an absolute joke of a company when it comes to Security they better of getting rid of the remaining few that are left as they can't make a difference in five stores every week. I agree with earlier post they quite happy to throw money at pointless revamps and rebranding but they compromise customer and staff safety. Forget about having Security like John Lewis try to be better than Poundland Security safety arrangements first.
29 October 2014 00:15:00
By anon
Unfortunately it's the Darwinian nature of business. If you doubt that this is a failing company, go and look at the in-store internet sections. Plastic brochures to promote the website???
29 October 2014 00:14:00
By Anonymous
Wilkinsons started going down hill when they tried to be what they weren't. If I wanted john Lewis I'd go to John Lewis. I agree the business needed updating but to forget where they came from was a big mistake. I work for one of the stores and sadly see so much money wasted. Stock that has gone from sale given away only to come back in a few months. Wilkinsons made it easy for bm and home bargains as they are what people want in this economy.
29 October 2014 00:13:00
By Anonymous
Sadly this is a case of a serious lack of leadership and strategic direction at the very highest level of the Wilko business. This has resulted in a culture of fear and confusion throughout the stores and head office support departments. The business has lost sight of its value proposition and as a result has turned its back on its core customer. Sales volumes have declined, prices have increased and customers have simply voted with their feet. Over the last year it is its hard working staff that have suffered as a consequence. I was one of the lucky ones that managed to find alternative employment but I feel for those who remain and continue to work hard to pick up the pieces in an environment of uncertainty and extremely poor morale. Wilko is not the family business it once was and where it used to value its team members that is sadly no longer the case.
29 October 2014 00:11:00
By anonymous
save money by getting rid of assistant managers ,how is a standing joke always on the computer or bitching
29 October 2014 00:10:00
By anonnymous
How is one person suppouse to do the job off two people are wilcos hoping we all get too tired and fed up we all leave
29 October 2014 00:09:00
By Anonymous
wilko has become the most depressing and unbearable place to work. Nothing is ever good enough. We are constantly being worked Like dogs with nothing but a higher workload in return. Managers are constantly disrespectful and could not care less about their staff. Currently looking for a new job!!!!
29 October 2014 00:08:00
By anonymous
Well I totally agree with the above. I think the problem was caused from the top peeps wanting wilkos to be like john lewis. REALLY come on i love john lewis wilkos is not a patch on that company. They should remember where they came from and what originally made them a successful business. Just in case they have forgotten it was selling to the working class value for money. Prices are too high the fixtures the customers have gone else where.
29 October 2014 00:06:00
By Anonymous
As a member of staff the only one with a job as partner looks after our children. I need to know are we going bust? This isn't fair to us, we have had 50 hours cut this week and its "Not negotiable"
29 October 2014 00:05:00
By anonymous
no longer have customer service staff in store only assistant till supervisors customers complaining till staff ringing for help cannot do two jobs ask for help told cannot afford to pay more staff
29 October 2014 00:04:00
By Anonymous
I do not work at head office, I work in one of the stores but I have agree with the comments above. Security has essentially been removed another blow for morale in stores not to mention the safety issue. I find it amazing They are happy to spend millions on unecessary new fixturing for refurbished sections across the estate or spend millions to push ahead opening another 100 stores in 2015 but are happy to make people redundent at Christmas.All this from a company that still claims to be the home of family value!
29 October 2014 00:03:00
By Anonymous
it's an absolute joke how the staff are getting the blame for loss of takings , staff are getting bullied about there jobs and making them very un happy because of poor management , and far too busy opening new shops , wilko is no longer the company it use to be !!
29 October 2014 00:02:00
By D.Leech
They have taken all Security from us and not concerned about safety of staff or customers.The Management teams are expected to do more hours and not get paid only to realise after xmas they will be axed too. Bad times ahead
29 October 2014 00:01:00
By Anonymous
They have already made 64 security guards redundant based on a scoring system and changed security job roles yet they have taken perfume out of the cabinets and are already losing thousands of pounds wilko is a joke of a company now everyone I know is unsettled and thinking its gonna go bust after xmas long term employees have been finished on the consultation periods just because they have been on the sick this year the scoring system only ran from October to October length of service or commitment counted for nothing the so called restructure is to get rid of the contracts the company no longer wants I cannot believe they can actually get away with this and continue to open new stores

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