Sainsbury's launches 200 in-store digital collection points
Published: 13 September 2016
Following its recent acquisition of Home Retail Group plc, owner of Argos and Habitat, Sainsbury's has unveiled plans for customers to shop whenever and wherever they like, by launching up to 200 newly-designed digital Click & Collect points in stores across the UK.
Click & Collect points are serving as a one-stop destination for customers wanting to collect online orders while doing the rest of their shopping.
Up to 200 Click & Collect points will be open in Sainsbury's stores by the end of the year, enabling customers to order online and collect locally. New digital collection points for Argos's exclusive Click & Collect partnership with global e-commerce leader eBay will launch in Sainsbury's Click & Collect stores.
Customers will be able to pick up their Tu clothing, eBay and DPD parcel deliveries from a Sainsbury's store near them.
Thirty Sainsbury's Click & Collect points will also offer Argos online collection.
Tablets will be available in all the new Click & Collect points to enable customers to 'check in' digitally, to speed up the time it takes from arriving in store to receiving parcels for collection.
Mike Coupe, chief executive of J Sainsbury plc, said: "Our vision in bringing these two successful retail businesses together is to combine Sainsbury's leadership in food retailing with Argos's digital strength and non-food capability. We are excited about the potential of this combination and the announcement is a clear demonstration of how this ambition will benefit customers, bringing them a broader range of quality goods and services whenever and wherever they want."
John Rogers, chief executive of Sainsbury's Argos, said: "It's an exciting time in retail. As customer shopping habits change, people increasingly want flexibility, speed and choice both online and in-store. We are pleased to be bringing Argos's products and services to Sainsbury's customers via the new digital collection points, which are a demonstration of both businesses working closely together to bring benefits to customers at pace."
Tanya Lawler, UK Vice President, eBay, said: "We know that shoppers love to Click and Collect. Building upon our exclusive Click and Collect partnership with Argos, by establishing 200 further collection points in Sainsbury's stores, means even greater choice and convenience for shoppers."