Essential reading for retailers and suppliers in the home improvement market

Shoppers choose high-ticket value over discounted wares

Published: 19 June 2012
A new survey conducted by Shoppercentric has revealed that 75% of all UK shoppers believe good value means paying more than the lowest possible price.
Shoppers choose high-ticket value over discounted wares
More than 1,074 adults took part in the survey, 28% of which perceived "good value" as "getting the most for the money I planned to spend." More than a fifth hoped to obtain the "right quality" of product without stretching their budget, while 25% argued the "low or lowest price" was constitutive of excellent value.

Four customer groups were identified by the survey, the first of which emphasised the importance of "fair price and quality", making up 34% of the sample. A further 23% said they looked for "the lowest price for the best quality I can afford." Elsewhere, the survey identified a 22% portion of "holistic value seekers", those who adopted a more flexible view depending on what they were buying.

The final 21% of consumers fell into a "pile it high" category, with decisions primarily motivated by balancing quantity and value, such as defining cost per weight of an item.

In terms of deals, buy one get one free ranked more attractive with 76% favouring it, down from 79% in 2009. Money off single purchases logged 66% and 'three for two' deals grabbed the favour of 50% of respondents.

In contrast, the proportion of participants using coupons grew from 47% to 53% since 2009, and the uptake of loyal card offers also went up from 45% to 48%.

Tesco came out top as the major retailer who consumers identified most with value, scoring 42%. However, the retailer registered just 22% in terms of product quality.

Comments


(Your email address will not be published)
6 + 5 =  
Already Registered?
Sign In
Not Yet Registered?
Register
Printable View E-mail Bookmark
*

Latest reader comments

re: Latest update on Green Homes Grant and implications for homeowners and landlords

John Hart
After applying for a green homes how long will it take for a decision? thanks...

re: SX Rainproof Exterior Caulk

Wally
I need the exterior sx rain resistant caulk! Can't get it anywhere so please help! How can I order it? Need it yesterday...

re: BCT can replicate any material in a ceramic tile

Christina Tiritanou
Not sure if you can help as I require a tile which has the measurements of 6”x 6”? Thank you....

re: Latest update on Green Homes Grant and implications for homeowners and landlords

colin thompson
SarahVery clear and helpful information.Thanks...

Most read stories