Essential reading for retailers and suppliers in the home improvement market

B&Q fined £20,000 for hot tub breach

Published: 14 March 2008
The diy retailer pleads guilty to a breach of the Health and Safety at Work Act.
As a result of the breach at its Longwell Green store, in April 2005, the company has been fined £20,000.

The breach occurred when the Bristol-based store failed to follow company procedure by filling a display hot tub with water.

The bubbling water created an aerosol of contaminated airborne water particles to which customers were exposed.

"When B&Q was made aware of the situation all stores were re-issued with a mandatory notice banning the display of working hot tubs," a spokesperson said.

They added: "We are not aware of any sickness reported by customers or employees as a result of this breach."


Published prior to March 2014
By Bob
I work for b&q and this isn't and won't be the last incedent where the company fails to notice a breach in it's procedures. To be frankly honest the people within the head office have absolutely no idea, they don't ask for shop floor workers input and have little understanding of the products, let alone procedures needed to be followed.
Published prior to March 2014
By James Arjuna
I don't understand how you have such an extreme law that does not allow people to see a working hot tub. Why not just have a law that anybody who doesn't take care of the water properly, goes to jail, and leave the rest of the good, diligent store owners alone? Why make everybody pay for a few idiots.

(Your email address will not be published)
9 + 2 =  
Already Registered?
Sign In
Not Yet Registered?
Printable View E-mail Bookmark

Latest reader comments

re: Latest update on Green Homes Grant and implications for homeowners and landlords

John Hart
After applying for a green homes how long will it take for a decision? thanks...

re: SX Rainproof Exterior Caulk

I need the exterior sx rain resistant caulk! Can't get it anywhere so please help! How can I order it? Need it yesterday...

re: BCT can replicate any material in a ceramic tile

Christina Tiritanou
Not sure if you can help as I require a tile which has the measurements of 6”x 6”? Thank you....

re: Latest update on Green Homes Grant and implications for homeowners and landlords

colin thompson
SarahVery clear and helpful information.Thanks...

Most read stories