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Cistermiser partners with Lockdown Loo     

Published: 13 November 2020 - Neil Mead

As one of the UK’s leading manufacturers of smart water management solutions, Cistermiser and Keraflo welcomed the recent news that the Non-Domestic (Public Lavatories) Bill received unanimous approval. Having now been passed through the House of Commons, when brought into legislation, the Bill will effectively remove the levy of Non-Domestic Rates from all stand-alone public toilets in England and Wales.


Currently all public lavatories, as non-domestic properties, are liable to pay non-domestic (business) rates unless they have been exempted. Our sector, consumer groups and trade associations have been lobbying hard to change this unacceptable situation and the debate has only accelerated against the backdrop of COVID-19. Public toilets play a vital role in our communities and economy and ensuring universal access to these facilities is critical in maintaining the high level of public hygiene we need to adopt. Not only do we need to keep these frontline services open safely, we need to see investment in upgrading them. This Bill will help ensure that this happens.

It’s all very well declaring we support moves like this, but Cistermiser and Keraflo is also taking a practical approach. We’ve teamed up with Lockdown Loo, an innovative website and social media brand, that is dedicated to sharing the location of every public toilet open in the UK. The brainchild of brothers Thomas and Charles Riley, the site was launched following the temporary (and often permanent) closure of public toilets in the wake of Covid-19. It’s an innovative solution to help people try to get on with their daily lives by allowing them to check where their nearest open toilets are when they’re out and about. It relies on members of the public sharing their local knowledge and submitting information on their locality and currently lists over 5,500 toilets and has had 7 million visitors.

Tom Riley comments: “We have been blown away by how successful Lockdown Loo has become in such a short time. We started it as a bit of fun and a useful resource for those close to us, and it has just mushroomed. When you find yourself being interviewed by BBC Breakfast, Radio 5 and the MailOnline to name a few, you realise what an important issue this is and what a vital role public toilets play to keep people out and about safely and hygienically– especially older people, those living with illnesses or with young children. We’re absolutely delighted to team up with Cistermiser and Keraflo and with their support, announce new initiatives that will mean the resource goes beyond ‘Lockdown’ loo and becomes a permanent online fixture.”

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