To pay the 2% NLW increase this year BQ "reviewed" the location allowance paid to staff then in my store reduced it by 25p per hour! The staff given a pay rise for the second year in a row found themselves to have less in their pay packets than before the pay rise. BQ are a shameful company lacking in morals paying their CEO  millions plus bonus while reducing not increasing their staffs wages to fund the NLW. I work less than 30 hours a week but my pay next year will be £2500 a year less than this year bonus gone, Sunday pay gone, b/hol pay halved, location allowance reduced from 75p to 25p no pay rise for last 2 years no rise in next 3 years. 20 years of service rewarded by a kick in the teeth. New CEO multi million pay and rewards AND he keeps his bonus. Morally bankrupt company staff leaving, sales falling, experienced staff being replaced with cheap European workers unable to give customers advice and unable to give basic diy advice putting even more strain on experienced staff who are treated as disposable assets by management and treated with total disrespect and abuse. 3 sick episodes in a year and you are dismissed yet the stress is making people ill.

BQ staff are leaving in droves and stores are finding it hard to recruit because of very poor reputation they have gained as an employer, cutting experienced staff wages by £2500 a year and replacing them with an awful lot of eastern Europeans, nice guys but poor understanding of UK diy and undercutting UK workers pay requirements as few have pensions and mortgages etc. Ceo has seen pay and bonus rise while sales and service slump.