Bathroom Takeaway has been awarded four prestigious Feefo Gold Service awards across its European operations, recognising its exceptional multi-lingual customer service team.

Feefo Gold Trusted Service is an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers from genuine ratings and reviews. Those that meet the high standard, based on the number of reviews they have collected, and their average rating, are awarded.

As a badge of honour, this accreditation remains unique, as it is based purely on the interactions with verified customers. As all reviews are verified as genuine, meaning the accreditation is a true reflection of a business’ commitment to outstanding service.

Managing director of Bathroom Takeaway, Julian Smith, said: “We are absolutely thrilled to receive these EU wide customer service awards and are very fortunate to have such a dedicated and conscientious team of talented customer service representatives. This award recognises the fantastic service that we offer our customers in both the UK and Europe, demonstrating just how important our customers are to the business.”

Speaking on this year’s award CEO at Feefo, Andrew Mabbutt, commented: "The Trusted Service awards have always been about recognising those companies that go the extra mile. Once again, we have seen many incredible businesses using Feefo to its full potential, to provide truly memorable experiences for their customers – and rightly being awarded with our most prestigious accreditation. I look forward to the continual success of the businesses that work in partnership with Feefo throughout 2018."

Feefo is a ratings and reviews, and customer analytics platform that provides the tools to collect genuine, purchase-verified reviews on behalf of over 4,000 businesses. Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction; this is in order to increase consumer confidence, and combat the rising issue of fake reviews.