The Institute of Customer Service has found John Lewis to be the best customer service provider in the UK, while Homebase and B&Q ranked outside the top 50 organisations surveyed. 

Horticultural design and print company Floramedia is this month getting behind the Royal Horticultural Society's (RHS) Plants for Pollinators initiative. 

Six years ago Gorilla Glue launched in the UK and each year the company has gone from strength to strength. 

Four garden centres are today celebrating top wins after the Garden Centre Association (GCA) revealed its 2014 award winners for the north east and north west regions at a special presentation last night. 

Calling all garden and DIY retailers, take DIY Week's survey and let us know your experiences in the Outdoor Living market. 

Vitax are offering visitors to this year's National Forest Wood Fair a chance to swap their plastic plant pots for biodegradable Grow Pots. 

A 15-year-old girl has been arrested and bailed on suspicion of arson after the attack on Wilko's Nuneaton store on Tuesday, July 8. 

As Independent Retailer Month enters its third week, retailers are being encouraged to recognise the benefits of collaboration on the high street. 

Scotts Miracle-Gro said today that it had reached an agreement to acquire the own brands of stricken wholesaler Solus. 

Following successful inspections the Garden Centre Association signed up five more members last month. 

Dickie Mackay is a mannequin used by Mackays of Cambridge as a promotional tool and most recently he was filmed cycling around the city for the Tour de France. 

A long-established West Yorkshire ironmongery market stall that was set to close for good has had a last-minute reprieve. 

The latest footfall figures show that non-food retailers enjoyed a significantly better first half of the year than any since 2009. 

Choice Marketing's 12th annual conference took place last month and was attended by over 100 garden centre members and suppliers. 

The Branksome branch of Homebase in Dorset has been chosen as the destination for Argos to open a concession. 

Tool manufacturer DeWalt has taken the decision to sell its new range of hand tools exclusively to Screwfix, risking alienating some of its other retailers in the process. 

A number of independent retailers have already expressed an interest in working with Henkel to manage their adhesives and sealants offer in store. 

Like-for-like revenue growth for Irish DIY chain Woodie's is 3.2% up during the first six months of this year. 

Akzo brand announces the launch of a new augmented reality app on smartphones and tablets to let consumers virtually paint their walls with hundreds of Dulux shades and see the results in real time. 

Dunelm grew like-for-like sales 5.5% in the last quarter of its year, continuing an improving trend of previous quarters.